Privacy policy
Welcome to the website of PolyClinic St. Moritz AG. The following privacy policy applies to the use of our website and the services offered on it. It informs you about the processing of personal data during your visit to this website. By using this website, you agree to the processing of your personal data in accordance with this privacy policy.
The collection and processing of your personal data are carried out in compliance with the applicable data protection regulations. In addition, our medical practice declines any liability in connection with the use of this website.
Collection of general data and information
Each time the website is accessed, a series of general data and information is collected and stored in the server log files. The data collected may in particular include (1) the types and versions of browser used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (referrer), (4) the subpages that are accessed on our website by an accessing system, (5) the date and time of access to the website, (6) the internet protocol address (IP address), (7) the internet service provider of the accessing system, as well as (8) other similar data and information that serve to protect against attacks on our IT infrastructure.
This data and information is required in order to (1) display the contents of our website correctly, (2) optimise the contents of our website, (3) ensure the permanent functionality of our IT infrastructure and the technology of our website, and (4) provide the law enforcement authorities with the information necessary for prosecution in the event of a cyberattack.
Our medical practice may statistically evaluate this data and information and use it to increase the data protection and data security of its IT infrastructure. The collected data and information are processed only for the purposes mentioned above and then deleted.
Links to other websites
This website may contain links to websites of other providers. Our medical practice has no influence on these websites, their content, offers or availability, nor on the applicable privacy policies and provisions of such websites. We therefore accept no liability in this context.
Cookies
Our medical practice may use cookies on its website. Cookies are small text files that are stored on your device and save certain settings and data for exchange with our system via your browser.
Cookies help make our services more user-friendly, efficient and secure. Most of the cookies we use are so‑called “session cookies”, which are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit our website.
You can configure your browser so that you are informed when cookies are set, so that you only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.
Google Maps (location map)
Our website may use Google Maps to display map information and to show our location. Google Maps is a service provided by Google LLC or Google Ireland Limited. When using Google Maps, in particular your IP address and other usage data may be transmitted to servers operated by Google and processed there, which may also be located abroad.
By using this website, you consent to the collection, processing and use by Google of automatically collected data as well as the data you enter. Further information on data processing by Google can be found in Google’s privacy policy and in the terms of use for Google Maps.
Service offerings
Our medical practice may use additional services from third‑party providers in order to integrate their content and services, such as videos or posts, into our website. Such integration always requires that these third‑party providers can collect and process the IP address and further information about visitors to this website. By using our website, you agree to this.
Online appointment booking (OneDoc AG)
For online appointment booking we use the OneDoc service (OneDoc AG, a Switzerland‑based provider of online appointment booking solutions).
If you are redirected from our website to online appointment booking or use it directly, the personal data you enter (such as name, contact details, desired appointment, treating practitioner) is collected and processed directly by OneDoc. In this context, the privacy policy and terms of use of OneDoc also apply.
Our medical practice receives from OneDoc the information necessary for managing and handling appointments (such as booked appointments and contact details). We use this data exclusively for planning and providing your treatment.
Contact options / contact form
Our website offers various options for contacting us (e.g. contact form, e‑mail address, telephone number). If you contact us via these channels, the information you provide (such as name, e‑mail address, telephone number and the content of your enquiry) is used solely for processing and responding to your request.
Please note that it cannot in every case be guaranteed that your data will be transmitted confidentially when using electronic communication channels. For this reason, confidential or sensitive medical information should not be transmitted via these channels.
Your rights
Under Swiss data protection law, you have various rights, such as the right to obtain information about your stored personal data and – where applicable – the right to rectification or deletion.
To exercise your rights, please contact our medical practice. Our contact details can be found in the imprint or on the contact page of this website. We will be happy to provide further information.
Changes
Our medical practice may amend this privacy policy at any time without prior notice. The version published on our website at any given time shall apply.
Date: May 2026